Terms & Conditions

30 Day Trial for $9.95

The trial period shall be for 30 days ("the Trial Period"). The Trial Period commences on the day following the day of shipping.

Pay just $9.95 P&H and we'll send you out 3 Jars of Immortal as part of the 30 days trial promotion. You can trial Immortal for 9.95 during the 30 day trial period.

If you're delighted with the results and want to keep the pack at the end of the trial period, you will be charged $147 which will be billed automatically at the end of the 30 day period. Your total for all payments is $147 + $9.95 P&H.

If you're not satisfied and decide to return the trial pack, you will be eligible for a refund of the initial $9.95 on receipt of the two unopened jars and the Unopened gifts.

(gifts are a gift with purchase and must be returned, customers must cover the cost of the return postage.)

DELIVERY TIME

Please allow 10 to 14 business days for delivery (subject to stock availability).

BEAUTY CLUB MEMBERSHIP

Your kit will be replenished with 2 jars of Immortal every 60 Days, billed to the same credit card at the low price of $69.00 including postage, unless you choose to cancel. You can cancel future deliveries or change the replenishment period anytime by contacting Customer Services on 1300 433 836 prior to the replenishment order being billed.


Terms & Conditions


Instalment Offer - $39 per month or $159.95 single payment


Trial offer

Pay $39.95 a month and receive the full Immortal Skincare Range which consists of the following:
1 x Immortal Age Defying Face Cream
1 x Immortal Deep Sea Face Mask
1 x Immortal Night Serum
1 x Immortal Triple Acid Face Peel
+ FREE GIFT of the MD Visage pack- Cleanser, Toner, Hand Cream and Eye Cream.

Replenishment Service for the instalment option ONLY.

You will be automatically billed $39.95 a month for a new Immortal kit every 90 days using the card you provided at the time of your initial purchase. If you wish to cancel your participation in our automatic replenishment program, you can do so by calling our Customer Service line on 1300 433 836 prior to the products being shipped.

If for any reason you are not satisfied with the products within the 60 day trial period, simply give us a call on 1300 433 836 to organise a return.

Once the goods are returned you will be given a full refund (customers must cover the cost of the return postage).

You can purchase the full Immortal Skincare Range today for $159.95. This will be a one off purchase of the full kit and there will be no replenishments added to the order. This is an outright purchase therefore there are no returns or refunds on this kit.

DELIVERY TIME

Please allow 10 to 14 business days for delivery (subject to stock availability).


Terms & Conditions

$9.95 Single Jar Trial Offer

The trial period shall be for 30 days ("the Trial Period"). The Trial Period commences on the day following the day of shipping.

Pay just $9.95 P&H and we'll send you out 3 Jars of Immortal as part of the 30 days trial promotion. You can trial Immortal for 9.95 during the 30 day trial period.

If you're delighted with the results and want to keep the pack at the end of the trial period, you will be charged $147 which will be billed automatically at the end of the 30 day period. Your total for all payments is $147 + $9.95 P&H.

If you're not satisfied and decide to return the trial pack, you will be eligible for a refund of the initial $9.95 on receipt of the two unopened jars and the Unopened gifts.

(gifts are a gift with purchase and must be returned, customers must cover the cost of the return postage.)

DELIVERY TIME

Please allow 10 to 14 business days for delivery (subject to stock availability).

BEAUTY CLUB MEMBERSHIP

Your kit will be replenished with 2 jars of Immortal every 60 Days, billed to the same credit card at the low price of $69.00 including postage, unless you choose to cancel. You can cancel future deliveries or change the replenishment period anytime by contacting Customer Services on 1300 433 836 prior to the replenishment order being billed.


Terms & Conditions

30 Day Trial for $9.95 (Range Offer)

The trial period shall be for 30 days ("the Trial Period"). The Trial Period commences on the day following the day of shipping.

Pay just $9.95 P&H and we'll send you out 3 Jars of Immortal as part of the 30 days trial promotion. You can trial Immortal for 9.95 during the 30 day trial period.

If you're delighted with the results and want to keep the pack at the end of the trial period, you will be charged $147 which will be billed automatically at the end of the 30 day period. Your total for all payments is $147 + $9.95 P&H.

If you're not satisfied and decide to return the trial pack, you will be eligible for a refund of the initial $9.95 on receipt of the two unopened jars and the Unopened gifts.

(gifts are a gift with purchase and must be returned, customers must cover the cost of the return postage.)

DELIVERY TIME

Please allow 10 to 14 business days for delivery (subject to stock availability).

BEAUTY CLUB MEMBERSHIP

Your kit will be replenished with 2 jars of Immortal every 60 Days, billed to the same credit card at the low price of $69.00 including postage, unless you choose to cancel. You can cancel future deliveries or change the replenishment period anytime by contacting Customer Services on 1300 433 836 prior to the replenishment order being billed.


Welcome to the IMMORTAL website immortalcream.com.au.

These Terms and Conditions will help you understand your rights while using the website and those relating to the free trial offer.

This site is owned and operated by MD Labs Pty Limited ACN [140 675 663]. (Later referred to as ‘we’, ‘us’, ‘our’ or ‘it’). Because of frequent changes in Internet technology and applicable law we reserve the right to add to, delete or change these terms when necessary.

30 DAY TRIAL FOR $9.95

The trial period shall be for 30 days (“the Trial Period”). The Trial Period commences on the day following the day of shipping.

Pay just $9.95 P&H and we’ll send you out 3 Jars of Immortal as part of the 30 days trial promotion. You can trial Immortal for 9.95 during the 30 day trial period.

If you’re delighted with the results and want to keep the pack at the end of the trial period, you will be charged $147 which will be billed automatically at the end of the 30 day period. Your total for all payments is $147 + $9.95 P&H.

If you’re not satisfied and decide to return the trial pack, you will be eligible for a refund of the initial $9.95 on receipt of the two unopened jars and the Unopened gifts.

(gifts are a gift with purchase and must be returned, customers must cover the cost of the return postage.)

DELIVERY TIME

Please allow 10 to 14 business days for delivery (subject to stock availability).

BEAUTY CLUB MEMBERSHIP

Your kit will be replenished with 2 jars of Immortal every 60 Days, billed to the same credit card at the low price of $69.00 including postage, unless you choose to cancel. You can cancel future deliveries or change the replenishment period anytime by contacting Customer Services on 1300 433 836 prior to the replenishment order being billed.

 

Purchases

Certain features offered through our website may be conditioned on entering into a financial transaction with us. We reserve the right to refuse any order you place with us or cancel your order for any reason. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

By entering into any transaction, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card/bank account number, card expiration date and address), that any transactions are authorised, and that you are the legal holder of any credit card or payment account used to enter into any transaction. By providing a method of payment pursuant to a transaction, you confirm that you are permitted to use that method of payment. You also authorize us to collect and store it, along with other information related to your transaction. You authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction. If your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.

In the event (a) your method of payment is not valid, (b) we determine, in our sole discretion that a transaction is unauthorized, (c) your method of payment cannot be processed at the time of any charge, or (d) any charge is disputed for any reason other than the undisputed failure by us to deliver the products purchased by you, we reserve the right to immediately terminate any pending transactions, suspend your access to the website, thereby terminating all of our obligations to you under this Agreement, and, in addition, to charge you an administrative processing fee equal to $20 AUD, per instance, which charge you hereby authorize by entering into any transaction through the Website. In the event of a replenishment service, the method of payment on file for your account will be billed automatically depending on the original Agreement between you and us. Notwithstanding the foregoing, you agree that any formal payment disputes lodged with any bank, credit or payment card company shall be invalid unless you notify us within 60 days from date of the applicable transaction that you wish to dispute any charge relating thereto, and that you have made reasonable, good faith efforts to resolve such dispute with us directly, and such efforts have failed.

Returns Policy

If you are not satisfied with our products for any reason and it is within the offered Free Trial or Money Back Guarantee period, you may return them and not be charged, or refund provided if applicable. Products must be returned in accordance with the Return Process described below.

If you cancel your free trial within the prescribed Free Trial period, or if you return the product during the money back guarantee period, you will be responsible to pay the postage and handling charges associated with the product. No refunds will be issued for postage and handling.

If you’re not satisfied with your purchased product, and it’s within the free trial or money back guarantee period, please call Customer Service on 1300 433 836 to obtain a Returns Authorisation Code, before returning the product(s) to us. This code must be quoted on all returned items, and the return package must be received within 10 days of the code being issued.

The customer is responsible for the postage and handling charges associated with the return. We can’t accept responsibility for returned goods that are lost in transit.

Replenishment Policy

When you order from us you may agree to have your product automatically replenished and shipped to you. You need not take any further action. Your nominated credit card will be billed for the agreed full cost. Your nominated credit card will be automatically billed at the replenishment price of $69 every 60 days, unless you choose to cancel.

Unless you cancel this service, every 60 days thereafter we will send you another supply, and your nominated credit card will be automatically billed.

To cancel future deliveries contact Customer Service on 1300 433 836. You understand that you will be charged for all shipments should you fail to contact us to cancel. Cancellations must be requested prior to the replenishment order being billed.

Delivery Time
Please allow 10 to 14 business days for delivery (subject to stock availability).

Product Description and Colours
We have done our best to display as accurately as possible the colours of the products shown on this website. Occasionally, prototype samples are photographed. Productions models may vary slightly, and you will always receive the latest model.

The colours you see will depend on your monitor and so we cannot guarantee that your monitor’s display of the colour will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst we make every effort to present accurate information on this website, there may be typographical errors or inaccuracies, and some information may not be complete or current. We therefore reserve the right to change or update information, including product descriptions, pricing and availability, at any time without prior notice (including after you have submitted your order).

We apologize for any inconvenience this may cause, and please feel very welcome to contact Customer Services if there is ever an issue you would like to discuss.

Purchases – Other Terms

Additional terms and conditions may apply to the purchase of goods and to specific portions or features of the website, including contests, promotions or other similar features, all of which terms are made a part of these Terms and Conditions by this paragraph.

You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms and Conditions and the terms posted for or applicable to a specific portion of the website or for any service offered on or through the website, the latter terms shall have authority with respect to your use of that portion of the website or the specific service.

Submissions
We welcome your comments, feedback, ideas and suggestions on this website. Please bear in mind by submitting comments, you’re granting Immortal nonexclusive, royalty-free, perpetual, irrevocable licence and right to use, reproduce, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Communication from us
At the time of purchase you’re welcome to specify if we can email product alerts and special offers to you that we believe may be of interest to you. We respect your right not to receive these communications and if you advise us at the time of placing your order that you don’t wish to receive emails we’ll disable that functionality for your account. Each and every one of these communications will contain a clear link to Unsubscribe. We assure you that once you have unsubscribed we will immediately remove your name from the communication list and will no longer send you these special offers and alerts, unless you choose to re-subscribe at a later date.

Your use of the Website
While browsing our website, you may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the website. We reserve our right to bar individuals thought to be conducting such activity. You may not attempt to gain unauthorised access to any portion or feature of the website, or any other systems or networks connected to the website or to any server, or to any other services offered on or through the website by hacking or any other illegitimate means.

You agree that you will not take any action that imposes an unreasonably large burden on the infrastructure of the website or our systems or networks, or any systems or networks connected to the website.

Copyright / Trademark Information
This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is subject to copyright. Permission to use documents delivered from this website and/or server and related graphics is restricted. Our name or any trademark or logo appearing on the website may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission from us.

Indemnification
You must indemnify and hold us and our employees, representatives, agents, affiliates, directors, officers, managers and shareholders (the “Parties”) harmless from any damage, loss, or expense (including without limitation, attorneys’ fees and costs) incurred in connection with any third-party claim, demand or action (“Claim”) brought against any of the Parties alleging that you have breached any of these terms and conditions. If you have to indemnify us under this Section, we will have the right to control the defence, settlement, and resolution of any Claim at your sole expense. You may not settle or otherwise resolve any Claim without our express written permission.

Limitation of Liability
We make no representation or warranty of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your own risk.

To the full extent permissible by applicable law, we disclaim all warranties, express or implied, we do not warrant that our website, its servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, loss of use, loss of data, loss of business or profits and consequential damages.

Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, we do not accept any liability for any damage or injury caused by the use or misuse of products purchased from us.

Miscellaneous
These Terms and Conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of New South Wales without reference to conflict of law principles. These Terms and Conditions will not be assignable or transferable by you without our prior written consent. These Terms and Conditions (including all of the policies and other Agreements described in this Terms and Conditions, which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter.

No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.

Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales to Australian customers.